Volunteer stories

We welcome volunteers from all over the UK aged 18 and over. If you’re based in London you can volunteer on-site at our helpline centre from four hours a week, and if you live elsewhere we are now accepting applications to our Digital Connectors programme. Digital Connectors volunteer from their own home for 2-3 hours per week and help meet demand on our web chat and SMS channels.

Get Connected is always looking at innovative new ways to encourage volunteering, helping people to overcome barriers that may have previously stopped them engaging in social action – whether that’s simply distance, or issues with finance, mobility or communication. Want to know more? Email volunteer@getconnected.org.uk and we’ll be happy to help.

We also have other volunteer and work experience roles available - click here for more information.

Sanaz's story: Sanaz1

"I studied Psychology and Counselling at uni, and towards the end of my degree I was looking for work or volunteering experience related to this field. Get Connected stood out - volunteering on the helpline offers the chance to help young people in need, which is extremely rewarding for them and for you.

It can be a challenging experience sometimes, particularly if you're speaking to someone who is feeling suicidal. You worry you might make the situation worse, but the quality of the training you receive and the immense support you get while on shift means you can leave knowing you've made a positive difference and found appropriate help for each young person.

As well as the joy you find from helping others in difficult situations, volunteering with Get Connected gives you the chance to build your confidence and pick up valuable new skills. You're also part of a great community, with regular socials and fantastic recognition of the work you do."


Aimie's story:

"While I was at uni I decided I wanted to work for a charity - particularly one supporting vulnerable people. I'd never taken on any voluntary work before, but I came across Get Connected and took the chance to help out as an Admin Assistant with the Service Provision team.

This turned out to be a brilliant opportunity, not only to make a difference to the lives of vulnerable children and young people, but also to see what it would be like to work for a charity. I gained so many new skills and got a real insight into what makes a charity work, plus I worked with so many amazing people who gave up their time to help others.

The support you receive at Get Connected is brilliant - so much so that I didn't want to leave! When a role became available I applied immediately, and I now work in the SP team full-time."

"I feel proud to be part of a team that helps young people in some of the most distressing times on their lives. "
Sanaz Mehdipour