About us
We all face problems. But sometimes the people who are supposed to be there to help – parents, teachers, friends - are part of the problem, from arguments to abuse.
So where do you turn?
To someone confidential, impartial and easy to get hold of, who can tell you what sort of help is out there and how to get hold of it.
Get Connected provides a free, confidential helpline that gives young people in difficult situations the support and information you need to decide what you want to happen next. It could be anything from a listening ear to somewhere safe to stay for the night.
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This section is about Get Connected's helpline. If you want to know more about the organisation - our vision, strategy and structure - visit our Organisational Information section.
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What can you talk to us about?
Well, anything. If there's something worrying you, something you want more information on or something you can't cope with on your own, just get in touch. It could be a relationship, school, housing, health, abuse - or something you can't even put a name to. Have a look at what to contact us about to see what sorts of concerns young people have contacted us with. If there's something you've found difficult to deal with that you'd like us to add to the list, why not let us know?
How does it work?
A Get Connected Helpline Worker will listen to whatever’s bothering you and ask you some more about the situation. You won’t be encouraged to tell us anything you aren’t comfortable talking about and you won’t be hurried. You can talk to us about anything, including relationships, school, emotional stuff and finding somewhere to live.
Based on what sort of help you think would be most useful, the Helpline Worker will suggest services that might be appropriate and then provide you with the details of any you want to contact. It could be another helpline, a face-to-face service or an online service.
Your conversation with the Helpline Worker will be confidential and the Helpline Worker will be impartial and supportive at all times.