The structure of the organisation
Get Connected is made up of a mixture paid staff and volunteers. Click the groups below to read about them.
The Staff
Get Connected staff are paid employees responsible for implementing and achieving the organisational strategy formulated by the Executive Committee (of which more below). They comprise:
The Chief Executive's Office
The Chief Executive - Emma Insley
Administrator/PA to the Director - Jiselle Steele
The Fundraising Department
Head of Fundraising - Lindsay Dunlop
Fundraiser - to be confirmed
The Marketing Department
External Affairs Manager - Chloe Darlington
Marketing Officer - James Bassett
The Service Provision Department
Helpline Manager - Daniel Whitbread
Development Co-Ordinator - John Reed
Volunteer Co-Ordinator - Danielle Sampaio
Helpline Officer - Lucy Outred
Helpline Officer - Freya Comerford
Helpline Officer - Rosie Mimler
Volunteer Helpline Workers
Get Connected currently has over 100 volunteer Helpline Workers, of whom approximately 20% are also shift-leaders, trained to support and supervise other Helpline Workers. The helpline is supervised by paid helpline staff for approximately 95% of its opening hours. If you'd like to know more about the volunteer Helpline Worker role, please visit the volunteering section.
The Executive Committee
Get Connected is managed by the Executive Committee - a board of Trustees elected by members of Get Connected at the Annual General Meeting in September. There are three membership categories, and each type has to be represented on the Committee.
The Executive Committee is ultimately responsible for the charity, including strategic development and policy. The Committee is also responsible for:
- The financial arrangements of Get Connected
- Ensuring the workings of the charity are within relevant legislation
- Formulating and approving the strategic plan
- Supporting and advising the Director who is responsible for other employees and Helpline Workers
The Executive Committee doesn't make operational or day-to-day decisions about the running of the charity or the helpline - these are made by the employees, led by the Director. Members of the Executive Committee do, however, share their expertise with the employees to assist and support the day-to-day work.
All Trustees as volunteers and are co-ordinated by the Chair of Trustees. Also within the Executive Committee is the Treasurer, a Trustee with a financial background who ensures Get Connected meets its financial obligations and prepares our accounts for audit annually.
