"my girlfriend's pregnant. she wants to run away together but i want her to have an abortion. what can i do?" Jon, 16.

Vision, Mission and Goals - Emotional and Physical Help

Vision (what we want to see)

Every young person in the UK can find the help they need to support their physical and emotional wellbeing.

Mission (what we do)

Get Connected finds young people help by providing a free and confidential support and signposting service and working with others to ensure that appropriate help is available. From stress, anxiety, depression Get Connected can help.

 

Values (how we act)

  • In the best interests of young people

We make strategic and operational decisions in the best interests of young people; we involve them in decision-making and ensure that the service remains relevant to their needs; the service is non-judgemental and empowers young people to make their own decisions.

 

  • Commitment to volunteers

We value the motivation, expertise and variety of experience that volunteers bring to the organisation, and ensure that they are appropriately supported and valued.

 

  • Reliable

We strive to provide the best possible service and ensure that people can count on us to deliver.

 

  • Innovative

We are committed to finding new and ambitious ways to tackle the problems we encounter; we listen to young people, volunteers and employees and actively encourage them to identify solutions.

 

  • Transparent

We aim to be open with and accountable to all our stakeholders, including service users, staff, volunteers, members and funders; we ensure that there are clear decision-making processes and encourage employees to take ownership and responsibility for their work and our shared values. 

 

  • Effective use of resources

We ensure that the service represents excellent value for our funders' money by making the most of our resources to gain maximum impact.

 

3-year goal ambition (what we will prioritise)

By 2011 we will be helping double the number of young people and delivering a high-quality service. We will have raised awareness of the helpline and improved our ability to reach young people through different channels to achieve this.