The Structure of the Organisation
Get Connected is made up of a mixture paid staff and volunteers. Click the groups below to read about them.
The Staff
Get Connected staff are paid employees responsible for implementing and achieving the organisational strategy formulated by the Board of Trustees (of which more below). They comprise:
The Chief Executive's Office
The Chief Executive - Fiona Clark
PA to the Chief Executive/ Office Manager - Sarah Lewis - Paul
Finance and Charity Administrator - Camilla Mortimer
The Fundraising and Communications Department
Director of Fundraising and Communications - Abby Mardon
Relationships Manager - Leanne O'Boyle
Fundraising Coordinator - Emily Holdsworth
The Service Provision Department
Head of Helpline - John Reed
Volunteer Training Co-ordinator - Emma Valentine
Helpline Officer - Lucy Outred
Helpline Officer - Richard Moran
Helpline Officer - Andrew Lane
Helpline Volunteers
Get Connected currently has over 100 Helpline Volunteers, of whom approximately 20% are also shift-leaders, trained to support and supervise other Helpline Volunteers. The helpline is supervised by paid helpline staff for approximately 95% of its opening hours. If you'd like to know more about the Helpline Volunteer role, please visit the volunteering section.
The Board of Trustees
Get Connected is managed by the Board of Trustees.
The Board of Trustees is ultimately responsible for the charity, including strategic development and policy. The Committee is also responsible for:
- The financial arrangements of Get Connected
- Ensuring the workings of the charity are within relevant legislation
- Formulating and approving the strategic plan
- Supporting and advising the Director who is responsible for other employees and Helpline Volunteers
The Board of Trustees don't make operational or day-to-day decisions about the running of the charity or the helpline - these are made by the employees, led by the Chief Executive. Members of the Trustee Board do, however, share their expertise with the employees to assist and support the day-to-day work.
All Trustees are volunteers and are co-ordinated by the Chair of Trustees. Also within the Board of Trustees is the Treasurer, a Trustee with a financial background who ensures Get Connected meets its financial obligations and prepares our accounts for audit annually.