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Please fill in the boxes below (Fields marked Feedback Form:
How old are you?
What gender are you? [select] female male
Can you please tell us your ethnicity? For example White British, White Irish, Black Caribbean etc.
How did you contact us? [select] phone email webchat Online directory
What issue did you contact us about?
When did you contact us?
How supported did you feel while you were speaking to us? [select] very well supported Well supported Not very well supported Not all supported
Were we able to find the help you needed? [select] Yes, it was exactly what I was after Yes, it was quite useful No, it wasn’t really what I wanted
Did you feel our service was useful overall? [select] Yes Not sure No
Did you speak to any of the places we suggested? [select] yes not yet no
We’d like to know if contacting Get Connected has changed anything for you. [select] Contacting Get Connected made things better for me Contacting Get Connected made things worse for me Contacting Get Connected didn’t change anything
What in particular did you like about the service you got? The person I spoke to was really great It was good just to be able to talk about things Now I know what help is out there for me I was connected for free to the help I wanted
Anything else?
Was there anything you felt wasn’t so good? [select] No, everything was fine The person I spoke to wasn’t that great I still don’t know what help is out there for me We couldn’t get through to the help I wanted
Anything else?
We’d like to share your opinion of the helpline with other visitors to the website. Could you give us a comment? This is the only answer we’ll share.